What information do we collect?
We collect information from you when you register on our site, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, tax identification numbers, contact information, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Disclaimer and Copyright Notice
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, Solvere Group LLC:
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. Solvere Group LLC’s logo is a registered trademark of this Company throughout the world of nations. The brand names and specific services or programs of this Company featured on this web site have been or are in the process of being registered for their protection as intellectual properties of this Company.
Cancellation and Terminiation Of Service Policy
Minimum 48 hours notice of cancellation required for contracted services to be performed by Solvere Group LLC and its affiliates. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a 0 charge to cover any subsequent administrative expenses. Both the Client and Solvere Group LLC have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded within 60 days.
Credit Card and Payment Policy
Cash or Personal Check with Bankers Card, all major Credit/Debit Cards, Bankers Draft or Electronic Transfer are all acceptable methods of payment. Our Terms are payment is payment in full prior to the commencement of any engagement, unless others agreed in writing signed by the Company. When applicable, all goods remain the property of Solvere Group LLC until paid for in full. Monies that remains outstanding by the due date are subject to a monthly 5% late payment fee based on the total outstanding balance plus any interests already owing at the time until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies, mediation, and/or Small Claims Court in the event that the outstanding balance does not exceed ,000. In such circumstances, the client shall be liable for any and all additional administrative and/or court costs. Returned checks will incur a charge to cover banking fees and administrative costs. In an instance of a second Returned check, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
Changes to our Policies
This statement of policies was last modified on May 24, 2012
If there are any questions regarding our policies you may contact us using the information below.
P.O. Box 5743
Santa Monica, CA 90409